Privacy policy
PRIVACY POLICY
Last Updated: August 2026
At SlunksMarket, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
1. Information We Collect
We collect information that identifies, relates to, or describes you when you interact with our platform:
• Personal and Contact Information: Full name, email address, phone number, billing address, and shipping address.
• Order and Payment Information: Details required to fulfill your purchase, including items ordered and payment details processed securely through third-party payment gateways such as Shopify Payments, PayPal, and Apple Pay. We do not store complete payment card numbers on our servers.
• Device, Analytics, and Advertising Data: IP address, browser type, device information, browsing history, and pages viewed, collected via cookies and tracking technologies (including tools such as Meta Pixel, Google Analytics, and related advertising tags).
• Direct Communications: Messages, inquiries, or media you provide when contacting customer support via email or social media.
2. How We Use Your Information
We utilize collected information for the following business purposes:
• Order Processing and Fulfillment: Executing transactions, coordinating parcel delivery, and transmitting automated shipping and tracking notifications.
• Customer Support: Resolving product inquiries, condition verifications, and order issues.
• Store Optimization: Evaluating navigation patterns and traffic metrics to improve marketplace reliability, catalog structure, and platform speed.
• Targeted Marketing and Analytics: Measuring ad performance and delivering relevant product promotions and drop updates via platforms like Meta and Google (you may opt out at any time).
• Fraud Prevention and Legal Compliance: Screening for high-risk or fraudulent transactions and complying with statutory merchant obligations.
3. Sharing Your Information
We do not sell or rent your personal information for monetary compensation. We share data strictly with third-party service providers essential to marketplace operations:
• Payment Processors: To securely authorize and settle payment transactions.
• Fulfillment and Logistics Carriers: Shipping partners like USPS and UPS requiring recipient delivery and contact details.
• Advertising and Analytics Partners: Platforms (such as Meta and Google) that assist us in analyzing store performance and delivering relevant ads.
• Platform Infrastructure: Shopify hosting, operational applications, and automated communication tools.
• Legal Obligations: If mandated by applicable law, court order, or regulatory agency, or to protect the legal rights and security of SlunksMarket and its users.
4. Cookies, Pixels, and Tracking Opt-Outs
We utilize session cookies, analytical trackers, and advertising pixels to remember shopping cart selections, analyze aggregate traffic, and serve relevant promotional campaigns. You can adjust your browser settings to decline cookies or manage your ad preferences directly through standard opt-out portals (such as the Digital Advertising Alliance or Network Advertising Initiative).
5. Data Retention and Security
We retain transaction records and order history for standard accounting, tax, and fulfillment purposes (typically up to 7 years) or as required by applicable regulations. We employ industry-standard technical safeguards to protect your personal data, though no electronic transmission over the internet can be guaranteed 100% secure.
6. Children's Privacy
SlunksMarket is not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that a minor under 13 has provided personal data, we will promptly delete it.
7. Your Rights and Choices
• Marketing Opt-Out: You can unsubscribe from promotional emails at any time by selecting the "Unsubscribe" link located in the email footer.
• Data Access and Deletion: You may request access to, correction of, or deletion of your stored personal information by emailing us at info@slunksmarket.com.
8. Third-Party Links
Our storefront may link to external platforms, including Instagram. SlunksMarket is not responsible for the privacy practices, policies, or content of third-party platforms.
9. Policy Updates
We reserve the right to modify this Privacy Policy to reflect operational, legal, or regulatory updates. Changes will be posted directly to this URL with an updated revision date.
10. Contact Us
For questions, concerns, or data access requests regarding this Privacy Policy, contact us directly:
Email: info@slunksmarket.com
Instagram: @slunksmarket
